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Frequently asked questions

Before you submit

Does submitting an application guarantee approval?

No. Applications still require the applicable network and credit checks.

Are catalogue prices always final?

Published pricing and availability remain subject to confirmation, verification and network approval.

Can I track an application without an account?

Yes. Use the reference and email address on the request tracker.

Which payments are processed online?

Only eligible once-off accessory, deposit and upfront-fee payments are processed online.